Frequently Asked Questions

• 1：Common
• 2：For
  Companies
• 3：For
  Vendors

1：Common

Q1.What is the scope of transactions covered
by AnserDATAPORT^®
foreign remittance
ISO20022 compliance?

A.They apply only to requesting data for foreign remittances; other foreign exchange transactions and domestic exchange transactions are not subject to ISO20022 compliance.

Q2.What financial institutions are available?

A.Please refer to the list of financial institutions.

Q3.When will it be introduced?

A.The addition of functions for AnserDATAPORT is scheduled for the second half of 2024, but the start date of the service implementation varies by the financial institutions, so please check the list of financial institutions and contact your bank.

2：For Companies

Q1.I have already
connected my financial institution to AnserDATAPORT,
but can I still use the existing Connecure?

A.You can use your existing Connecure line. Even if the destination bank is the same, the destination IP address will be different for domestic remittance and foreign remittance.
Also, if you specified a destination IP address with NAT settings when applying for an existing Connecure line, you will need to apply for a change to the settings of the Connecure line.

To the Connecure Website

Q2.Can I continue to use the same communication and accounting software that I have been using up until now?

A.The request file sent to financial institutions will be variable length (XML format) instead of the conventional fixed length. In addition, the communication software need to be able to support the JX procedure. Please inquire the communication software and accounting software vendors.

Q3.If I do not use this service, what will happen after November 2025?

A.Other means will be required, such as using internet banking that can transmit requested files in accordance with ISO20022. Internet banking is based on the premise of manual operation while viewing the screen. Meanwhile, AnserDATAPORT supports automatic data transmission from the host, making it suitable for companies that transmit large amounts of files.

Q4.I want to know the service overview

A.You can watch an explanatory video about the service overview and download materials from the link below.

Watch the overview video

Download Catalog

Q5.Inquiries regarding the common file format and transmission procedures used in the foreign remittance service using AnserDATAPORT

A.Please contact the provider of the software you use. Software that will become compatible will be listed in the list of products.

Q6.Inquiries regarding communication
software and ERP
software used

A.Please contact the provider of the software you use. Software that will become compatible will be listed in the list of products.

Q7.If I am not using package software and am self-employed in building a system for communication control and format creation, who should I contact?

A.For companies that are self-employed, NTT DATA will disclose detailed specifications and provide explanations. Please contact us using the inquiry form.

Q8.Will the current Zengin format no longer be able to be sent?

A.For foreign remittance request files, the Zengin format will no longer be available after November 2025. For domestic foreign exchange transactions, the Zengin format will continue to be available.

Q9.During the period in which the old and new formats will coexist until November 2025, will it be possible to transmit data in both the Zengin format and the ISO 20022-compliant XML format?

A.During the period in which both formats will coexist, both formats will be accepted internationally. However, the timing of the switchover between the old and new formats will vary by financial institution, so please inquire with your bank.

Q10.Currently, we are sending international remittances in the Zengin format via AnserDATAPORT. Will the ISO 20022-compliant XML format be available via the same route?

A.The ISO20022-compliant XML format can also be used with AnserDATAPORT, but since the destination address is different from that of AnserDATAPORT used with the Zengin format, you will need to change the destination address before sending. However, you can still use the Connecure line you are currently using. (If you have specified a destination IP address, such as with NAT settings, you will need to apply to change the settings of your Connecure.)

Q11.Will there be a need to differentiate between the Zengin procedure, which is used for domestic general transfers, and the JX procedure, which is used for foreign remittances?

A.Yes, the destinations you’re sending to are different, so you will need to use different methods depending on the destination address.

Q12.Regarding the layout of the ISO20022-compliant XML format, will only a portion of it be changed to tag format, or will the entire layout be changed?

A.All will be changed to tagged XML format. The Zengin format is fixed length, but the XML format lists all information enclosed in tags for each type.
The result file will also be returned in XML format.

Q13.Is the ISO20022-compliant XML format the same for all banks?

A.The settings for each item enclosed in tags vary depending on the financial institution, so please contact your bank for details.

Q14.What is verification data? Is it necessary to send it?

A.After the company sends the request file, instead of the current verification (approval operation) that is done by fax, etc., the company will send the verification data from the host. This will allow AnserDATAPORT to check the validity of the request file, and realize electronic and automated verification. If the bank uses the verification function, it will be necessary to create and send the verification data. As the availability of the verification function and the verification method vary depending on the financial institution, please contact the bank for details.

Q15.If an error occurs after sending the request file, how can I check it?

A.Currently, when an error occurs, the bank will call you to confirm the details of the error and request corrections, but AnserDATAPORT will perform various checks on the transmitted file and return a result file indicating whether the file can be accepted or not. Regardless of whether there are problems with the contents of the requested file, the company will need to obtain the result file in either case. After checking the details of the error, if there are any problems, please correct them and resend the file.

Q16.If an error occurs after I send the request file, how long will it take to receive the result?

A.Please check the result file to see if there are any errors.
We recommend that you obtain the result file approximately every 20 to 30 minutes.

Q17.After sending the request file, do I have to retrieve the result file?

A.Regardless of whether there is a problem with the contents of the request file or not, it is necessary to obtain the result file in either case. However, if the transmission of the request file itself fails, you will be notified of the occurrence of an error at the communication level. In this case, it is not necessary to retrieve the result file, but you will need to resend the request file.

Q18.Does the result file contain the results of checks made by AnserDATAPORT or by financial institutions?

A.Since the check is carried out in the following two stages, there are two result files: one created by AnserDATAPORT and one created by the financial institution.

①AnserDATAPORT checks the formal aspects of the XML format. If there is an error at this point, it will not be shared with the financial institution, and the result file will be returned from AnserDATAPORT. If there are no problems when checking the request file, and there are also no problems in the verification check when using the verification function, the data will be shared with the financial institution.

②The financial institution will carry out a detailed check of the contents of the ledger, the currency handled, etc. If there is an error in the financial institution check, the result file created by the financial institution will be returned via AnserDATAPORT.

Q19.After finding an error in the result file, is it possible to correct the request file and resubmit it?

A.Please update your serial number and submit the correct data again.

3：For Vendors

Q1.I want the connection specifications.

A.A specification disclosure agreement is required to receive the specifications. If you are considering signing into a specification disclosure agreement, please contact us using the inquiry form.